Responsibilities include:

• Supervise and coordinate activities of employees performing job duties as requested by the customer
• Document employee hours worked in ADP, incident and accident reports, employee progress, etc.
• Assess, evaluate, and document each employee’s strengths, needs, vocational choice, rehabilitation difficulties, functional limitations and whole-life needs
• Be familiar with CARF standards as they relate to the Community Employment Services itself and the process of documenting outcomes
• Develop an Individual Work Plan (IWP) and make any revisions for each employee in accordance with their needs and location or desire for employment
• Provide individualized assistance and training to assist the employee in meeting stated goals
• Supervise and monitor the progress of each employee and record events leading to goal achievement in the employee’s case record
• Secure, record and report on employee input, in Set Works, as required as well as reporting on satisfaction surveys
• Maintain employee records in Set Works, in strict accordance with standards (CARF, HIPPA, etc.)
• Collect quarterly information on each employee and issue quarterly summary reports to CES management
• Refer employees to the appropriate external services/service agency to assist them if in need of additional services
• Provide assistance and conduct assessments of potential employees at assigned site
• Learn and understand procedures, expectations, rules, etc of  customers, and provide a positive example to employees by following the above when working at the job site
• Train employees to efficiently perform job functions as set by customer
• Ensure quotas, deadlines, and quality standards set forth by the customer are met
• Provide back-up assistance to others at off-site  when necessary
• Maintain work area in a safe, clean and organized manner
• Follow all policies and procedures established by BCI and the customer
• Independently provide one-on-one support for employees as necessary while ensuring the safety of the other employees
• Provide protective oversight for the employees throughout their work shift
• Act as a liaison between an employee and the customer as needed